Shipping policy

TPFU Food Shipping Policy Delivery Schedule: At TPFU Food, we strive to provide efficient delivery services to our valued customers. Please take note of our shipping policy: - We offer deliveries from Monday to Friday, between 4:00 PM and 9:00 PM. The specific delivery time within this window may vary based on your location and the delivery route for the day. Possible Delays: - Please be aware that unforeseen circumstances, including traffic, weather conditions, or other factors beyond our control, may occasionally result in delivery delays. We appreciate your understanding and patience in such situations. Delivery to Condo or Apartment Buildings: - If you live in a condo or apartment building, we will not deliver food directly to your door. Instead, we request that you collect your order from the designated delivery area downstairs. Alternatively, you can arrange for us to leave the food with your building's concierge or front desk. Responsibility After Delivery: - Once your order has been delivered to the designated location, we are no longer responsible for the items. It is your responsibility to collect the food promptly and ensure its safe storage. Tracking and Delivery Updates: - You have the option to request tracking and delivery updates for your order. We will provide you with information about the status of your delivery. If you require proof of delivery, please contact our customer support, and we will be happy to assist you. Our goal is to ensure that your food is delivered to you in a timely and efficient manner, while also considering factors beyond our control. We appreciate your understanding and cooperation in adhering to our shipping policy. If you have any questions or require additional information, please feel free to contact our customer support at info@tpfufood.com . Thank you for choosing TPFU Food as your preferred food delivery service.